1. Overview
These Terms and Conditions govern the services provided by Service Chaupal in Sagar, including domestic RO sales, repair, AMC contracts, RO purifier rental subscriptions, commercial RO systems, spare parts supply and water camper deliveries.
2. RO Rental Subscription Terms
- Security Deposit: 100% refundable security deposit (starting from ₹3,000 depending on machine variant) is paid prior to installation.
- Refund Conditions: Upon subscription termination, the full deposit is refunded provided the RO machine is returned in working physical condition without structural damage.
- Monthly Rental & Auto-Debit: Monthly rental fees (starting ₹300/month) are due on the designated monthly billing date via UPI AutoPay or direct payment.
- Servicing & Maintenance: Routine servicing, pre-filter swaps and membrane maintenance during the rental period are covered by Service Chaupal at no added cost.
- Cancellation: Subscribers may cancel their rental by providing 7 days prior notice for machine uninstallation and deposit settlement.
3. Repair & Replacement Guarantees
All genuine spare parts replaced by Service Chaupal technicians (pumps, SMPS adapters, membranes, filters) carry a 30-day to 12-month manufacturer/service guarantee as specified on the physical receipt.
4. Free Water Testing Disclaimer
Doorstep water testing provides indicative digital TDS (Total Dissolved Solids) and hardness readings for domestic water safety guidance. It does not replace certified laboratory chemical/microbiological analysis.
5. Contact & Support
For service support, rental queries or billing help in Sagar:
Service Chaupal
Address: Opp. Chetanya Paramedical College, Shriram Nagar, Sagar - 470002
/ Phone & WhatsApp: +91 9685965063
Email: servicechaupal2019@gmail.com